IF YOU'RE HAVING TROUBLE DOWNLOADING VIDEOS. PLEASE RE-LOGIN INTO YOUR ACCOUNT HERE
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1 credit = 1 download. Every month when your membership renews, download credits will automatically be added to your account. Credits never expire & roll-over monthly. If you need more, you can purchase additional credits via the "Buy Credits" tab of your dashboard.
You can upgrade your membership at any time via the "Buy Credits" tab of your dashboard.
If you cancel your membership, your account will remain active until the end of your billing cycle.
Any unused download credits will be saved in your account - but you will need an active membership to use them! You will not be able to use your credits until your membership is reactivated.
Yes, you will always be able to log in and access your previous downloads via the "Downloads" tab on your account dashboard.
We'll be sad to see you go! But if you must, you can cancel your membership anytime. Click the "Account Settings" button above, click "Memberships", then click "Cancel".
Your account will remain active until the end of your billing cycle. Any unused download credits will be saved in your account - but you will need an active membership to use them! You will not be able to use your credits until you reactivate your membership.
